I am a visual learner. I would rather look at a chart than read a text. I would rather watch a video than read about its content. However, this is my own learning preference and it is not a general rule for learning. It is nice to entertain the idea of tailoring instruction to all the different styles of learners but, in reality, this is not practical. What is practical is designing instruction that uses a mix of text, audio, video and images, also called multimedia. This has been proven to accommodate the different learning styles of the learners and help them learn better.
If I were to choose three things to consider when developing multimedia instruction they will be as follows:
1.Cognitive load
Sweller has written extensively about learning and cognitive load. He argues that our brains can process a limited amount of information at one particular time. Not only that, when images and audio are mixed with text, special consideration has to be given on how the combination is done. Repeating the same information through more than one medium makes it redundant. An example would be presenting the text and the audio version of the same text simultaneously. Here, the learner is asked to attend to two sources of information that are repetitive and not complimentary to one another. The result would be an unnecessary load imposed on the brain which might affect the learning g process. On the other hand, presenting the information through more than one medium might lead to split-attention. An example would be a text and a diagram, each of which cannot be understood in isolation, nevertheless, they are presented in isolation from one another. In this case, the learner is required to look at two sources of information in order to understand. This might exceed the capability of the brain to process the information well in that one instance and might affect the learning process. (Sweller, 2007). On his Rapid eLearning Blog, Tom Kuhlman’s presents a well thought of demo on how the effectiveness of instruction can be manipulated by how the different media are combined.
2.Purpose
It is easy for novice instructional designers to get carried away with their creativity, and the temptations of technology do not make it easier. However, one ought to remember why the media is being used. Check Ducey ‘s slide show on the different functions of graphics in instruction. Examples of the functions that Ducey lists are decorative, organizational, reducing cognitive load, increasing motivation, etc. All of these functions become important when they are conducive to learning. However, if they increase the “noise” and cause unnecessary cognitive load then it is better not to incorporate them.
3.Quality
Last but not least is the quality of the medium used, be it text, images, audio or video. For example, an audio that fulfills the first two conditions discussed above might not be effective if the quality of recording is bad. In his blog, Narration in eLearning, Schone describes some of the issues faced in producing narration. The same applies to a poorly produced video or image or a poorly structured text. Multimedia of low quality is a reflection of the effort invested in the development of the instructional material. The learner‘s perception of the effort invested in the development might affect his perception of the credibility of the material. In turn, this might affect the learning process. Also, low quality will most likely cause the brain to exert more effort to understand the instructional message. Understandably, it is not always easy to produce multimedia of good quality. Here, one might rethink how best to invest in the resources, accept simplicity, or in worst case scenarios, not use multimedia if quality cannot be improved.
These are my top three rules for using text, images, audio, or video in learning. What are yours? Input your suggestions and rules in the comments below.
Guest Blogger: Suha Tamim is a doctoral student in Instructional Design and Technology. She also holds a Masters degree in Public Health, Concentration Health Behavior and Health Education. She is interested in learning design, constructivism, and learning styles. Few years prior to becoming a doctoral student, Suha worked as an instructor at the university level, teaching students how to design health education materials and how to use them in the field. She was also involved in training school teachers and health workers on the design of health education materials.
Reference
Sweller, J. (2007). Human cognition architecture. In J.M. Spector, D. Merrill, J.v. Merrienboer, & M.P. Driscoll (Eds). Handbook of research on educational communications and technology (pp. 369-381). Routledge/Taylor & Francis Group.
Image courtesy of J Fry at http://www.freedigitalphotos.net/images/view_photog.php?photogid=1013
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What a timely post! As my team begins developing an instructional unit for our client, it will benefit us to keep these things in mind. I have seen information presented about cognitive load and purpose, but not much about quality. I agree, poor quality multimedia can be worse than having none at all.
As I was reading your post, I’ve also been watching a certain television station that has so much text scrolling, boxes listing information and a small window that is trying to show the television show. I cannot concentrate on the TV show because my eyes are drawn to the words scrolling across the screen. How productive can this been? Think of the viewer of the instructional content and weed out what is not relevant.
Suha, these are great reminders! As I was reading through your post, I found myself nodding my head in agreement several times. Unfortunately, designers lose sight of these “common sense” design tips at times and go into overload when it comes to multimedia. If it doesn’t add benefit to the instruction, it doesn’t belong!
Thanks for the reminders!
Yes, I think we’ve all seen it! Unnecessary images, vidoes. etc. It is still a struggle for me because I love mutimedia but I do not have the artistic skills to produce them. This is why I am a big fan of giving it to the experts when possible as well as the doing proper field trials.
Suha, thank you for the three tips to keep in mind. My comment is about the link you provided to Tom Kuhlman’s demo. He provides four ways to combine visual and auditory information. In the first he reads text verbatim that is provided in full on the screen. (Least favorite because I am free to move ahead and read other parts, but I still have to wait for him to finish reading.) His second option has the same audio, but the text in presented in segments that are timed with the audio. This is better because it keeps me on a tight leash–I pretty much have to stay with him. The third option was in my opinion the worst. He provided short bullet points that aligned with his full-text audio. But I found myself watching the differences between what I was reading and hearing. I have long been an advocate for bullets that support the narration. They give you a mental structure of the auditory information. But in this case I think his bullets were too long to serve their purpose effectively (and word choice was misaligned). The final option in Tom’s demo relied visually on images that supported the full-text audio. This was by far the best. The images clarified any confusion about the content by giving me a non-text understanding of the terminology and process. This information was very good for Suha to bring to our attention.
Suha, great post on what to consider for your learners when using multimedia. I particularly agree on your first thing to consider when developing with multimedia: cognitive load. I agree that it is important to find many ways to present information to the learner. I also learn best with many different approaches to the same information. I like how this portion of your post ties in with Terica’s post on repetition. One of Terica’s main points is that information should be presented in many different ways for the learner not to become bored. Using multimedia is a great way to decrease the boredom that many learners experience with repetition.
Hi, nice post. I look forward to your next topic. Thank you, Joanna
Great points to consider Suha. I too like visual learning. I especially liked the Ducey slide show presentation you incorporated in your blog. Ducey offered some great insight as to how we must keep our focus on the message that we are really trying to convey/communicate. Pretty is, is not always as pretty does if no learning is taking place.